Frequently Asked Questions

• Why is it safer to pay via PetBacker instead of directly to the Pet Sitter?
  Your payment is protected when you pay via PetBacker as its held in escrow by PetBacker and paid out to Pet Sitters only when the job has been completed successfully. If the job was not completed satisfactorily by the Pet Sitter you may also request a partial refund.
• Why pet owners prefer booking Pet Sitters in United States via PetBacker?
  Booking United States pet sitters via PetBacker has benefits such as enforced daily photo or video updates with dog walk monitoring to ensure your dog is being taken out for walks. Bookings made with PetBacker comes with additional benefits such as payment protection, pet injury insurance, customer support and credibility checks on Pet Sitters with ID to ensure your pet is well taken care of and safe. Pet owners also get rebates and other perks on subsequent bookings via PetBacker.
• Where is PetBacker available?
  PetBacker is available in United States as well as having a presence in 50 other countries for pet lovers to share their love for pets and to hire trusted Pet Sitters with millions of nights stayed. Pet stays via PetBacker get a cage free, loving home environment and are protected by insurance with a world class support team at your side.
• How do I be a Pet Sitter, Groomer or Pet Taxi with PetBacker?
  Just download our app in the app store or play store and register the services you offer! However, only 30% of applicants are approved as we have strict vetting processes to ensure only true pet lovers are available on PetBacker. You also need to ensure you are recommended by other pet owners to get approved.